Draft CEN CWA on Guidelines for effective social media messages in crisis and disaster management is available for public review and commenting

This CEN Workshop Agreement (CWA) provides requirements and recommendations for the content, design and formulation of social media early warning messages and notifications in crisis and disaster management towards the public.

The CWA is applicable to all stakeholders in crisis and disaster management that seek to disseminate social media early warning messages, notifications or information to the public.


The CWA is part of the Horizon 2020 STRATEGY project which aims to build and implement a pan-European pre-standardization framework and to map, test and validate new and existing standards across eight thematic streams in crisis management. The ultimate project goal is to strengthen the resilience of the EU against all types of natural & man-made disasters (multi-hazard approach), by ensuring first responders’ safety and empowering their operational capacity through standardization that may support next generation solutions and procedures, ensuring an effective and efficient collaborative response to crises.


The CEN Workshop was kicked-off on 21 March 2022.


The CWA is now ready for public consultation. The consultation period ends on 30 March 2023.


Comments on the CWA are to be submitted by 30 March 2023 (to annika.almqvist@sis.se) using the commenting form below.


Download the documents:



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