Discover EN 17748-1, providing a Foundational Body of Knowledge for the ICT profession

Information and Communication Technology (ICT) plays an essential role across society, and contribute to foster the digital transition. Up-to-date, quality ICT professional standards underpin the digital ecosystem by applying a common language and identifying the essential professional benchmarks required to ensure high-quality ICT service provision.

Under the stewardship of CEN/TC 428 ‘ICT Professionalism and digital competences’ and after two years of intensive research and development, CEN published new EN 17748-1 ‘Foundational Body of Knowledge for the ICT Profession (ICT BoK) - Part 1: Body of Knowledge’, together with CEN/TR 17748-2 ‘User Guide and Methodology’.


The document provides 42 Knowledge Units relevant for the ICT Profession, articulating relevant knowledge for each unit. These Knowledge Units are structured within seven domains, incorporating ICT technical knowledge, business and managerial aspects, and behavioural knowledge. They provide a foundation for soft skills and transversal aspects such as ethics and security that are relevant to all ICT professionals.


EN 17748-1 specifies common knowledge applicable to all ICT Professionals and base knowledge related to specific areas of expertise. These two knowledge levels are complemented by further references to reliable sources of in-depth specialised knowledge. The standard is published as a stand-alone document, providing a holistic and comprehensive overview of knowledge required by ICT professionals. In addition, this standard is complementary and compatible to both EN 16234-1 ‘e-Competence Framework (e-CF) European standard for ICT professional competence’ and related ‘CWA 16458-1 European ICT Professional Role Profiles’


A European common language for ICT Professional competence, knowledge, skills, levels and roles

This series of European standards on ICT Professional competence (EN 16234), knowledge (EN 17748), skills (EN 16234) and roles (CWA 17748) provides, for the first time, a comprehensive oversight that enables the identification and articulation of the relevant components of ICT Professional development across any industry sector within Europe. As a consequence, ICT HR skills management and ICT learning programme providers will be enabled to share common yet flexible skills management tools.


EN 17748 was developed by CEN/TC 428 ‘ICT Professionalism and Digital Competences’, whose Secretariat is held by UNI.





Our use of cookies

We use necessary cookies to make our site work. We'd also like to set optional analytics cookies to help us improve it. We won't set optional cookies unless you enable them. Using this tool will set a cookie on, your device to remember your preferences.

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

We'd like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone.

I accept all cookies