CEN has published new guidelines on health and wellness apps to help to sort the best from the rest


From counting calories to tracing COVID-19, there are hundreds of thousands of health and wellness apps on the market, and appetite for them is only growing. However, many have access to highly sensitive personal information, whilst others may offer advice that is not always supported by scientific evidence. In order to effectively evaluate the quality and reliability of such apps, a new technical specification has just been published. 

CEN ISO/TS 82304-2 ‘Health software — Part 2: Health and wellness apps—Quality and reliability’ brings together and builds on guidelines and requirements for apps by many local and national health organisations around the world to ensure they are safe, reliable and effective.   


Recommended by the European Union in their European toolkit for COVID 19 tracing apps to "filter out qualitative and trustworthy health apps", the guidance provides an internationally-agreed set of specifications to assess the apps, with a scoring methodology that gives a 'traffic light' themed label. The label enables apps to be easily compared by users and health professionals.  


The Technical Specification will help the industry for health apps realize its potential in managing chronic diseases, tackling unhealthy lifestyles, and supporting ageing populations. It also provides a useful tool to promote the use of good quality health apps where healthcare budgets are stretched and where there are disparities in quality and access to health services. 


CEN ISO/TS 82304-2 was developed under CEN lead by ISO/TC 215 'Health informatics'in collaboration with IEC/TC 62 'Electrical equipment in medical practice', and adopted by CEN/TC 251 ‘Health informatics’, whose Secretariat is held by NEN, the Dutch national standardization committee. 


Jennifer OGBONNA



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