ANEC has sent its response to the EC consultation on the evaluation and possible revision of the Market Surveillance Regulation (EU) 2019/1020.
Based on the experience of consumer organizations across the EU and evidence from product testing, enforcement actions, and market monitoring, ANEC considers that – although the Regulation has strengthened the market surveillance framework, including the requirement for an EU established economic operator – it has not reached the intended level of consumer protection.
Rapid growth in e-commerce, the expansion of online marketplaces, increasing product complexity – including connected and AI enabled products –, and rising imports from third countries have placed significant pressures on national surveillance systems. ANEC believes there must be more demanding responsibilities placed on online marketplaces.
ANEC also believes the current framework cannot address these challenges without stronger EU coordination, improved enforcement capacity, and more effective sanctions. Without a doubt, the revision of the Regulation is a vital opportunity to strengthen consumer protection in an increasingly digital and global environment.
Read the full position paper and explore ANEC’s Factsheet.
