National support & tools 

  • National SME Helpdesks
    SME Helpdesks are one-stop service points to introduce SMEs to the benefits of European Standards and to the business tools required to access the European Standardization System. CEN and CENELEC, as well as each national standardization organization, have set up an SME Helpdesk. Similar support is provided by each of the Helpdesks, however national standardization organizations can provide this support in your national language and in line with the national situation.

  • National SME Toolboxes
    Most national standardization organizations have developed a National SME Toolbox or provide dedicated SME web pages. Check the website of your national standardization organization and find out what support your national standardization organization offers to SMEs.

Austria

Belgium

Bureau de Normalisation (NBN)
SME contact
SME Toolbox
+ 32 2 738 01 11

Belgian Electrotechnical Committee (CEB/BEC)
SME contact
+ 32 2 706 85 74

Bulgaria

Българският институт за стандартизация (BDS)
SME contact
SME Toolbox

SME portal

+ 359 2 8174552
 

Croatia

Hrvatski zavod za norme (HZN)
SME contact
SME Toolbox
+385 1 610 96 24

Cyprus

ΚΥΠΡΙΑΚΟΣ ΟΡΓΑΝΙΣΜΟΣ ΤΥΠΟΠΟΙΗΣΗΣ  (CYS)
SME contact
+ 357 22 411 417

Czech Republic

Úřad pro technickou normalizaci, metrologii a státní zkušebnictví (UNMZ)
SME contact
SME portal
+ 420 221 802 802

Denmark

Dansk Standards (DS)
SME contact
SME Toolbox

+ 45 39 96 61 40

Estonia

EESTI STANDARDIKESKUS MTÜ (EVS)
SME contact
 
SME Alert system (subscription)

+ 372 6055 060

Finland

Suomen Standardisoimisliitto (SFS)
SME contact

+ 358 9 1499 3386

Sähkötekninen standardointi (SESKO)
SME contact

+ 358 9 6963 970

France

Association Française de Normalisation (AFNOR)
SME contact
SME Toolbox
SME Alert system (notification)

+ 33 1 41 62 76 44

Germany

Deutsches Institut für Normung (DIN)
SME contact
SME Toolbox
SME portal
 
SME Alert system (subscription)

+ 49 30 2601 2001

Deutsche Kommission Elektrotechnik Elektronik Informationstechnik (DKE)
SME contact
SME Toolbox
+ 49 69 63 08 486

Greece

National Quality Infrastructure System (NQIS)
Ελληνικού Οργανισμού Τυποποίησης (ELOT)
SME contact

+ 30 210 21 20 100

Hungary

Magyar Szabványügyi Testület (MSZT)
SME contact
SME Toolbox

+36 1 45 66 915

Iceland

Staðlaráð Íslands (IST)
SME contact

+ 354 520 7158

Ireland

National Standards Authority of Ireland (NSAI)
SME contact
SME Toolbox

+353 1 8073800
 

Italy

Ente Nazionale Italiano di Unificazione (UNI)
SME contact
SME Toolbox
+39 02 70024 441

Comitato Elettrotecnico Italiano (CEI)

+ 39 022 100 6264

Latvia

Latvian Standard (LVS)
SME contact
+371 27334460

Lithuania

Lietuvos standartizacijos (LST)
SME contact

+ 370 5 270 93 58

Luxembourg

Institut Luxembourgeois de la normalisation, de l'accreditation, de la sécurité et qualité des produits et services (ILNAS)
SME contact

+ 352 247 743 11

Malta

Awtorita' Maltija Dwar L-Istandards (MCCAA)
SME contact

+ 356 23 95 2000

Norway

Standard Norge (SN)
SME contact
SME portal

+ 47 67 83 86 00

Norsk Elektroteknisk Komite (NEK))
SME contact

+ 47 67 83 31 00

Poland

Polski Komitet Normalizacyjny (PKN)
SME contact
SME Toolbox
 
SME Alert system (subscription)
+ 48 22 55 67 499

Portugal

Instituto Português da Qualidade (IPQ)

+ 351 212 948 237

Romania

Asociaţia de Standardizare din România (ASRO)
 
+ 40 21 310 43 08

Serbia

Institute for Standardization of Serbia (ISS)
SME contact: infocentar@iss.rs
+ (011) 7541-260

Slovakia

Úrad pre normalizáciu, metrológiu a skúšobníctvo (ÚNMS SR)
SME contact
SME
alert system (subscription)
 
+ 421 2 57485320

Slovenia

Slovenski inštitut za standardizacijo (SIST)
SME contact
eLearning for SME (23 languages)

+ 386 1478 3065

Spain

Asociación Española de Normalización (UNE)
SME contact

+34 914 326 007

Sweden

Swedish Institute for Standards  (SIS)
SME contact
SME webpage
 
+ 46 8 555 520 00
 
Svensk Elstandard (SEK)
SME contact
+ 46 8 444 14 00

Republic of North Macedonia

Standardization Institute of the Republic of North Macedonia(ISRSM)
SME contact
 
+ 389 2 3247 150

Switzerland

Association Suisse de Normalisation (SNV)
SME contact
SME portal (EN)
SME portal (FR)
SME portal (DE)

+ 41 52 22 454 03

Electrosuisse
SME contact
eLearning for SME (23 languages)

+ 41 44 956 11 70

The Netherlands

Nederlands Normalisatie-instituut (NEN)
SME contact
 
+31 15 2690 424

Turkey

Turkish Standards Institution (TSE)
SME contact
SME Alert system (subscription)
+ 90 312 416 62 00

United Kingdom

British Standards Institution (BSI)
SME contact

SME Alert system (subscription)
+ 44 (0)20 8996 7004